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Privacy statement

Your data and PS Business Matters

We are committed to protecting your personal information (or ‘data’) in accordance with the Data Protection Action 2018 (DPA 2018) and the General Data Protection Regulations (GDPR).

Our policy is to collect only the personal data necessary for agreed purposes and we ask clients to only share personal data where it is strictly needed for those purposes. We collect personal data from our clients or from third parties acting on the instructions of the relevant client.

Why we hold and process your personal data

We process personal data to provide our professional project management, marketing or business support services to clients. We also process personal data in the administration and management of our business and to meet our own legal, regulatory and professional obligations.

We collect information about you to process your service request or supply the information you have requested. If you agree, we may also use it to email you about other products and services we think may be of interest to you. We will not share your information for marketing purposes with anyone else and you can withdraw your consent at any time by contacting us or ‘unsubscribing’ from our e-newsletters.

How long do we hold your personal data for?

Personal data is kept by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).  In the absence of specific legal, regulatory or contractual requirements, our retention policy period for records and other documentary evidence created in the provision of services is 7 years since your last transaction with us in order to comply with legal and accountancy obligations.

Securing your personal data

We take the security of your data we hold seriously.  We will always minimise the data we hold or process on your behalf to that which is necessary and use secure file transfer methods to share it with you or others.   Our contractual arrangements and security mechanisms aim to protect your data and are regularly reviewed.

Sharing your data with others

We will only share personal data with others when we are legally permitted to do so and we will never sell your data to anyone else.  When we share data with others, we do so to manage our contractual obligations to you or to meet our own legal responsibilities. We use third parties located in other countries to help us run our business.  As a result, personal data may be transferred outside the countries where we and our clients are located.  This includes countries outside the European Union (“EU”). (For example, this may happen if any of our servers or cloud storage solutions are on occasions located outside of the EU.)

Website and marketing

PS Business Matters does not capture and store any personal data about individuals who access our website except where you choose to give us your personal details (name and email address) via the e-newsletter sign up form or by email directly.  We will then only use these details to keep you informed about our promotions and services as requested.  You can unsubscribe at any time by clicking the ‘unsubscribe’ link in our e-newsletters.

We will never disclose or sell your personal information to third parties.

Our e-newsletter database is stored in MailChimp for processing (sending) purposes. MailChimp participates in and has certified its compliance to the Privacy Shield framework, and is committed to treating all personal data received from EU member countries in accordance with the Privacy Shield framework’s applicable principles.  MailChimp lawfully transfers EU/EEA personal data to the US in line with their Privacy Shield Certification.  Follow the links to find out more about the MailChimp Terms of Use and Privacy Policy.

We automatically collect statistical data about usage patterns on our website.  This information is not used to identify any individual.  It is only used to provide us with an understanding of the areas of interest on our website and kept only for as long as required for this purpose.

Please be aware that this site uses Cookies.  Find out more about our Cookie policy here.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Your rights over your personal data

Under the DPA (2018) and GDPR, individuals have certain rights over their personal data:

Access to data

You have a right to access the personal data we hold about you.  Please request this using the contact information below.

Update of personal data

If you wish to update personal data submitted to us, please contact us, when we will make the required changes based on your updated information.

Withdrawal of consent

You have a right to withdraw consent to us holding your data at any time. To withdraw consent to our processing of your personal data please contact us below or click unsubscribe on our e-newsletter at any time.

Other rights

You may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. For further information on these rights please contact us.


If you do want to complain about our use of your personal data, please contact us with the details of your complaint. You also have the right to register a complaint with the Information Commissioner’s Office (“ICO”).  For further information on your rights and how to complain to the ICO, please refer to their website.

Contacting us about your data

If you have any questions about this privacy statement or how and why we hold and process personal data, please contact us at hello@psbusinessmatters.co.uk